About Us

Watcher Total Protection is located in Illinois and we specialize in custom design & installation management of Loss Prevention products including Digital Surveillance, Electronic Article Surveillance and Access Control Systems for mainly commercial customers worldwide.

The Watcher concept of having the ability to monitor a location live via any internet connection was created in 2002 by owner Nathan Looman out of personal necessity. Nathan previously owned & operated a retail cellular phone location and experienced the difficulties associated with staying profitable in a retail operation: inventory theft, lack of employee productivity, concern over cash transactions, damages to property & valuables and the list goes on.

Nathan created his own website and installed surveillance cameras at his retail location. He was able to monitor employees and transactions from home and even while on vacation. His employees knew that there were cameras, but had no way to ascertain whether or not Nathan was watching. Within just a short time after the installation, he saw a significant improvement in employee productivity as well as a decrease in theft/loss of floor & warehouse inventory.

Co-owner Laura Freeman has also had experience with the same issues. Before partnering with Nate, she spent 10 years as a General Manager for 9 retail mobile electronics facilities. It is next to impossible to watch over multiple facilities 24/7 which is why our product has become such an asset to business owners, especially for those with more than one location & for those who travel or spend a majority of time outside of their facility.

We are extremely pleased to have continued our valuable vendor relationship with True Value Corporation, Do It Best Hardware, Orgill Inc. and United Hardware. We have recently been invited to join House Hasson Hardware and Lumbermens Merchandising Corporation as a new vendor as well. We are able to offer discounted pricing to these Members and we have sold Watcher Surveillance Systems to hundreds of Hardware, Lumber, Rental, Garden Center and other Retail stores worldwide.

We are dedicated to customer satisfaction and to offering personal service. All Watcher customers receive lifetime, unlimited access to www.watcherprotect.com to view both live and recorded video from any internet connection with no monthly fees or special software requirements. Technical support is always free and we have developed systems that are easy to self-install and manage in-house.

At Watcher Total Protection, we sympathize and have personally experienced many of the same issues that concern a business owner or manager. We have designed systems for business owners from all industries and we will strive to meet your individual security needs. We look forward to working with you to protect your Store Assets.